Customer Service 

American Equity Customer Service

At American Equity, you are at the center of everything we do. Whether you are a contract owner or an agent, our dedicated team of 500+ employees is focused on providing you with product integrity, safe retirement planning solutions and the very best service in our industry.  

When you call us, your call is answered promptly and you will talk to a professional who is located in our West Des Moines, Iowa office. You can fill out our contact form or find helpful information, including Frequently Asked Questions, below. 

Mailing Address

P.O. Box 71216
Des Moines, IA 50325

Office Address

6000 Westown Parkway 
West Des Moines, IA 50266

Office Hours

Monday - Friday 7:00 a.m. - 5:00 p.m. (CST)

Toll Free Number: (888) 221-1234
Fax Number (Annuity Service): (515) 226-3129



Please complete the form below to be contacted by the home office. Responses are typically made the following business day.

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